The Centers for Medicare & Medicaid Services (CMS), located in Baltimore, Maryland, is looking to fill several Information Technology, Administrative Services, and Health Insurance Specialists positions at the GS-9 to GS-13 level. CMS is seeking to hire a veteran or non-veteran individual who is Schedule A eligible, meaning that they possess a “severe” disability. For more information on the Schedule A hiring authority, please visit http://www.opm.gov/disability/PeopleWithDisabilities.asp.
- I. Information Technology
The CMS hiring managers in the Center for Medicaid and CHIP Services (CMCS) are looking to fill an Information Technology (IT) position. The required skills and abilities for this position are identified below.
DUTIES:
In this position, you will perform a wide variety of duties related to the design, development and implementation of new and modernized Information Technology (IT) systems.
Specifically, you will:
▪ Plan, coordinate, and perform systems design and development of a major IT functional area, which may include providing direction to lower-level staff and/or contract personnel.
▪ Analyze the validation of IT needs and requirements, including data, access needs and security, to design and develop appropriate systems designs, access methods and information security controls.
▪ Develop and make presentations on project status and technical issues.
▪ Identify and analyze advancements in application development concepts, techniques and tools.
▪ Develop proposals to translate management objectives/directives into advanced IT application systems.
QUALIFICATIONS REQUIRED:
In order to qualify for this position, applicants must possess one year of Specialized Experience equivalent to the GS-12 grade level in the Federal Service that has equipped you with the specific knowledge, skill or ability to successfully perform in this position and is IT-related experience. Specialized experience includes: performing cost\benefit analyses of funding requests (such as the Advance Planning Documents – APDs) for the development and implementation of Medicaid Information Technology (IT) Systems such as the Medicaid Management Information System (MMIS), the multi-OPDIV Integrated Eligibility Determination systems; and systems-related initiatives such as Medicaid Information Technology Architecture (MITA), Health Information Technology, or other similar healthcare systems.
Individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
- Attention to Detail – Is thorough when performing work and conscientious about attending to detail.
- Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- 4. Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
- II. Administrative Services
The CMS hiring managers in the Center for Medicaid and CHIP Services (CMCS) are looking to fill an Administrative type position.
This position is located in the Washington, DC Office of the Center Director and serves to provide analysis and technical assistance to the Director, CMCS on administrative management issues. The incumbent is responsible for providing a wide variety of analytical services related to development, implementation and oversight in supporting CMCS responsibilities in administering the Medicaid and CHIP programs. Provides assistance to CMCS management and senior staff on the full range of management, organizational analysis, and administrative related issues.
MAJOR DUTIES AND RESPONSIBILITIES
▪ Serves as an analyst responsible for the evaluation and analysis on managerial and program support issues to the Director and other CMCS senior leadership team.
▪ Provides administrative and management support to the Director and the leadership team. The incumbent is responsible for assisting in the development of strategic solutions to administrative and organizational analysis issues/problems.
▪ Works with the Director in a variety of special assignments involving all aspects of the administrative and operational management of the Office of the Center Director (OCD). Evaluates the effectiveness of existing administrative policies and reviews new CMS administrative policies and initiatives for potential impact on CMCS. Reports oral or written findings, actions, or recommendations for the Director’s attention.
▪ Plans, coordinates, and performs special program assignments and projects on behalf of the Director. These assignments often involve issues of a sensitive or critical nature and require negotiations with the executive personnel of organizations inside and outside CMS and the Federal government.
▪ Follows up and monitors projects assigned by the Director, assuring that the objectives of assignments are clearly understood and deadlines met. Keeps Director informed of project status and any unusual circumstances encountered.
▪ Evaluates the effectiveness of existing administrative policies and reviews new CMS administrative policies and initiatives for potential impact on CMCS. Reports oral or written findings, actions, or recommendations for the Director’s attention.
▪ Reviews workflow patterns and, as necessary, makes recommendations to the Director for improvement of existing procedures utilized in OCD and the offices of the group directors within CMCS. Follows through whenever necessary on assigned action items and seeks to obtain a unified effort on the preparation of policy issues and concerns. Ensures timely clearance of all materials sent out for review.
▪ Provides data support on new and existing projects and maintains liaison with other divisions of CMCS, CMS, and external components.
▪ Responds to inquiries from senior Federal and State officials and officials from private sector and determines the urgency of the inquiry and may arrange for immediate response via conference calls, etc.
▪ Determines needs for meetings involving the Director and staff, decides which staff members need to attend and indicates what information should be prepared or available for meetings. Assures that the Director is informed and briefs the Director of the nature and purpose of the meeting. Arranges for attendance of technical staff from the components to serve as resource.
▪ Prepares briefings and reports for the use of the Director for his\her participation in executive meetings. Responsible for general office operations management for the CMCS, DC office.
- III. Health Insurance Specialists
The CMS hiring managers in the Center for Medicaid and CHIP Services (CMCS) are looking to fill several Health Insurance Specialist positions at the GS-9 to GS-13 level.
Duties and Qualifications:
Experience researching, interpreting, applying, developing and/or implementing program quality improvement laws, regulations, policies, and/or operations related to Medicaid, the Children’s Health Insurance Program (CHIP), or similar health insurance programs that provide coverage to low income, disabled, children and adults and; Experience using quantitative and qualitative analytical concepts, methodologies, and techniques related to the development and assessment of quality improvement strategies; Experience working collaboratively in a team structure; and Experience serving as a liaison to internal and external partners and customers.
Please send any resumes of Schedule A applicants and the supporting certification documentation to Llauryn Iglehart: howard@cms.hhs.gov or Lawrence.kimble@cms.hhs.gov . Resumes must be received by COB Monday, May 14, 2012. Be sure to include “CMCS-IT” in the subject line. The hiring managers are interested in selecting candidates, as soon as possible. Resumes will also be retained in a resume bank for possible future job openings.